Highlights

• Urban Company’s revenue from operations rose 37 % year‑on‑year to ₹380 crore in Q2 FY26 (or 44 % excluding KSA).
• The Adjusted EBITDA loss was ₹35 crore, driven by an ₹44 crore investment in the new Insta Help vertical; excluding that, the business delivered an Adjusted EBITDA profit of ₹10 crore (0.9 % of NTV).
• International markets (UAE and Singapore) achieved Adjusted EBITDA breakeven, while the Native products vertical posted 164 % NTV growth to ₹97 crore but recorded an Adjusted EBITDA loss of ₹9 crore.

Urban Company Limited (NSE:URBANCO), India’s leading home‑services and solutions platform, announced its financial results for the quarter ended 30 September 2025 (Q2 FY26). The company reported a 37 % year‑on‑year increase in revenue from operations and a 34 % growth in net transaction value, driven by broad‑based growth across its core India services, international markets and product verticals.

Broad Growth Across Segments

During the quarter, Urban Company’s Net Transaction Value (NTV) rose to ₹1,030 crore, up 34 % year‑on‑year on a like‑for‑like basis excluding the impact from the Kingdom of Saudi Arabia (KSA). Revenue from operations climbed to ₹380 crore, representing a 37 % increase year‑on‑year (or 44 % excluding KSA). These gains were supported by expansion in India’s consumer services, accelerated traction in the Native products line (water purifiers and electronic door locks), and growth in the international markets of UAE and Singapore.

Profitability Impacted by New Vertical

The company delivered an Adjusted EBITDA loss of ₹35 crore for Q2 FY26, influenced by an adjusted EBITDA loss of ₹44 crore from its newly‑launched vertical, Insta Help, which focuses on daily cleaning and housekeeping services. Excluding Insta Help, the business achieved an Adjusted EBITDA profit of ₹10 crore, equivalent to 0.9 % of NTV, marking a year‑on‑year improvement of ₹15 crore. The core India services segment (ex Insta Help) generated an NTV of ₹762 crore (up 19 %) and revenue of ₹262 crore (up 24 %) with an Adjusted EBITDA of ₹18 crore, or 2.4 % of NTV.

International & Product Vertical Momentum

In the Native product business, NTV surged 164 % year‑on‑year to ₹97 crore, and revenue jumped 179 % to ₹75 crore, although this unit posted an Adjusted EBITDA loss of ₹9 crore, equivalent to 9.0 % of NTV. On the international front, NTV for UAE and Singapore markets rose 73 % year‑on‑year to ₹160 crore (excluding KSA), with revenue up 66 % to ₹41 crore, and the combined operations achieved Adjusted EBITDA breakeven.

Healthy Cash & Operational Metrics

At the quarter end, Urban Company reported cash and cash equivalents of ₹2,136 crore, providing liquidity to support its growth initiatives. Operationally, the company served 7.4 million annual transacting users, engaged 57,251 monthly active service professionals, operated in 51 cities, and maintained an average platform rating of 4.80.

URBANCO’s shares were trading 3.80% lower at ₹151.75 per share at the time of writing on 3 November 2025.